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Below is an advertisement.

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Sales & Marketing: Ticket Operations
Ticket Services Representative - San Jose Giants (San Jose, CA)

The San Jose Giants seek an aggressive, competitive, professional, self-starting individual who will be responsible for assisting with the ticket office operations during the season.

Primary Responsibilities:

  • Assist with daily operations of the box office.
  • Sell group tickets, single game tickets, mini plans, and full season packages.
  • Process incoming sales calls.
  • Manage printing and distribution of both season and individual game tickets.
  • Event setup and management of ticket inventory.
  • Work with finance department for daily sales reports and balancing.
  • Maintain database and facilitate all communication with season ticket clients.
  • Ensure that the Box Office is run in an efficient manner.
  • Prospect and make cold calls to local companies and organizations to set up appointments to sell San Jose Giants season ticket packages and group ticket packages.
  • Attend community events.
  • Provide superior customer service to clients including existing ticket holders, new prospects, and single game customers.

Qualifications:   

  • Bachelor’s Degree, Business or Sports Management/Marketing preferred.
  • 1+ year of previous ticket office experience preferred.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Must have excellent communication skills, be customer service-oriented, have an exceptional work ethic, strong desire to succeed, professionalism, strong organizational skills, and a passion for sales.
  • Must be available to work all home games and special events throughout the year.
  • Willingness to work long hours, evenings, weekends and holidays.
  • TicketReturn experience is a plus.
  • Abode Illustrator or Photoshop experience is a plus.

This is a seasonal position with a 40+ hour work week. The anticipated start date is February 1, 2017. The anticipated end date is one week after the last San Jose Giants game in September 2017.

The San Jose Giants are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the San Jose area? (Yes/No)

2. Do you have previous ticket sales experience in the sports industry? (Yes/No)

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