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Below is an advertisement.

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Sales & Marketing: Ticket Operations
Ticket Operations Coordinator - San Jose Giants (San Jose, CA)

The San Jose Giants seek an aggressive, competitive, professional, self-starting individual with previous TicketReturn experience who will be responsible for staffing and overseeing the ticket office during the season, developing marketing strategies for single ticket buyers, managing the seating inventory, and selling season and group tickets to both corporations and the general public. The candidate will also be responsible for prospecting new customers, qualifying leads provided to them, fulfilling specific assigned sales obligations, and developing professional relationships with season ticket clients and group leaders.

Job Responsibilities:
• Manage printing and distribution of both season and individual game tickets 
• Event setup and management of ticket inventory
• Work with finance department for daily sales reports and balancing
• Serve as chief liaison for TicketReturn
• Maintain database and facilitate all communication with Season Ticket Clients
• Ensure that the box office is run in an efficient manner
• Prospect and make cold calls to local companies and organizations to set up appointments to sell San Jose Giants ticket packages
• Coordinate and implement the season media plan with the marketing department 
• Meet and exceed annual sales goals
• Participate in sales meetings
• Attend events in the community to generate new leads
• Provide superior customer service to clients including existing ticket holders, new prospects, and single game customers 
• Other responsibilities as assigned

Hours of Work:
• Full time position
• Extended hours between the months of March and September

Qualifications:
• Bachelor’s degree or the equivalent training & experience.
• Excellent communication skills; customer service-oriented.
• Exceptional work ethic, strong desire to succeed, professionalism, and a passion for sales.
• Previous TicketReturn experience is preferred

Compensation:
• Hourly with overtime based on experience
• Commission/bonus based on direct sales efforts
• Medical and dental benefits & life insurance
• 401K Plan
• Paid vacation days & sick leave

Note: When you apply for this job online, you will be required to answer the following questions:

1. I have previous sales experience in sports. (Yes/No)

2. I have previous experience using TicketReturn. (Yes/No)

3. I have previous management experience. (Yes/No)

4. I have previous ticket office experience. (Yes/No)

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Future Notification Only - California League and its Teams (Various Locations, US)

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